Deskpro Horizon 1.0.10

Deskpro Ltd ❘ Freeware ❘
iOS

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iOS

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The Deskpro mobile app for iOS provides a comprehensive helpdesk experience optimized for mobile devices. It enables users to efficiently manage support tickets on the go, facilitating prompt and effective customer interactions from an iPhone or iPad.

Key features include:
<ul>
<li>Creating new support tickets with ease</li>
<li>Filtering, sorting, assigning, and updating existing tickets</li>
<li>Customizing the user interface to display relevant fields or labels</li>
<li>Responding swiftly from any location</li>
<li>Attaching files directly from the device</li>
<li>Accessing advanced functionalities such as Problems and Incidents management</li>
<li>Receiving real-time alerts and notifications</li>
<li>Searching within tickets efficiently</li>
<li>Responding to emails, adding notes, forwarding messages, and engaging in chat conversations directly from the app</li>
</ul>

Please note that the app requires an existing Deskpro helpdesk running the latest version to function correctly.

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